Only browsers that use the 128-bit Secure Socket Layer protocol
are able to order through the Paws2Heaven website. You will remain
in this secure zone for the entire checkout process.
Some versions of browsers and some firewalls don't permit
communication through secure servers. If you are unable to connect
to a secure server or would rather place your order by phone,
please call us at 1-866-566-PAWS (7297)
The secure order process
The following section describes how the secure order process
works, from start to finish.
1.
Starting your order
Every purchase at Paws2Heaven.com is secure, and clicking a
Purchase button on a product page is all it takes to get started.
The security features are automatic, you don't need to do anything
special to invoke them.
2.
Making a positive ID
Once you've clicked the Purchase button, your browser looks for a
digital certificate to confirm that it is communicating with
Paws2Heaven.com. Once a positive ID is made, your order continues.
We use VeriSign software to enable the use of digital
certificates. You can click on the VeriSign logo at right to
verify that Paws2Heaven.com is a VeriSign secure site. For your
security, the verification process happens in the background every
time you place an order on our site.
3.
Entering Secure Mode
Next, your computer and our server begin communicating in secure
mode, sending data back and forth in an encrypted format.
After your browser has entered secure mode, we'll ask you to enter
your credit card information. The encryption features of browser
software are exceptionally powerful and ensure the security of
this data as it is transmitted to our server. Our site makes use
of the Secure Sockets Layer (SSL) protocol and 128-bit strong
encryption to provide the highest level of security available.
Daily review of Paws2Heaven.com website for hacker vulnerabilities
We use ScanAlert software to protect our site from hackers.
ScanAlert is a security firm that certifies websites as secure
from hackers. It audits Paws2Heaven.com daily with remote sweeps
to make sure hackers and other internet intrusions are locked out.
You can click on the ScanAlert logo at right to verify that
Paws2Heaven.com is a ScanAlert secure site.
Privacy
Paws2HeavenŽ values its customers and respects their privacy.
Paws2Heaven does not share, sell, or trade information you provide
to us to any third party.
At Paws2Heaven, we have taken several steps to ensure your privacy
is respected. One of those steps is telling you what information
we collect and how we use it.
Information we collect
When you make an online purchase from Paws2HeavenŽ we collect
information necessary for billing and shipping purposes, such as
your name, email address, mailing address, phone and credit card
numbers. We also maintain a record of your online purchase. We do
not collect your name, email address or any other personal
information unless you provide it to us.
How do you use my information?
We use your information to process your order. We will also send
you emails to confirm your order, and we may need to contact you
via phone, postal mail or email if we have other questions
regarding your order. With respect to product interests and
purchases, we collect this information in order to determine how
to create the best experience for our customers. By looking at
usage patterns, we learn which areas need more content and which
areas are not meeting our customers' needs.
Pet Urns Catalog request
We need your name and address in order to mail you our pet urns
catalog. We also require a phone or e-mail contact, in case the
address is wrong.
1.
Questions regarding Privacy and Security Policy
If you have any questions about our Privacy or Security Policy,
click here to contact Paws2Heaven.com via
email, call us at
1.614.425.7297 or write us at:
Paws2Heaven LLC
5900, Suite 210
Worthington, OH 43085
You can view the status of
your order and also track your shipment in route by logging in above.
You will see a pink login button below the company banner at the top
of the page just below the dog angel. Click this
button to enter your email and password if you have already
registered. In order to view your order status or track a
package you do not have to register with our system however, by
registering you will have full access to many useful tools such
as saving products that you are interested in to a wish list, you can
even email the wish list to a friend or yourself for future reference.
Additionally, you can save items in your cart to view later if you do
not wish to purchase immediately. If you add a personalized item
into your shopping cart (such as a pet urn with an engraved plate) and
you decide to save the cart instead of checking out your engraving
request will not be stored. 
